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Technology

The latest news and trends in restaurant technology
Technology

DoorDash updates its dashboard for small restaurants

 By Joe Guszkowski on Aug. 22, 2022

A new “choose-your-own-adventure” format is designed to better address operators’ business goals. It also features deeper customer insights and educational materials.

Technology

California could be the spoiler on federal legislation restaurants actually want

 By Restaurant Business Staff on Aug. 22, 2022

Working Lunch: The state doesn't want its data-security requirements to be undercut by federal rules, leaving restaurants with a potential hodgepodge of state rules.

Technology

Grubhub extends delivery perks to Bank of America customers

By Joe Guszkowski on Aug. 18, 2022

Cardholders can now get one year of free access to the Grubhub+ membership program. It’s Grubhub’s latest effort to grow its user base.

Technology

Olo is losing its Subway business, drawing shareholder lawsuits

By Joe Guszkowski on Aug. 17, 2022

The technology company said it has known since the beginning of the year that Subway could leave, taking 15,000 locations and “a few million dollars” in revenue with it.

Technology

Ghost kitchens’ $1 trillion dream is fading

By Joe Guszkowski on Aug. 16, 2022

Tech Check: The delivery-only model is unlikely to live up to bold early projections. Some recent developments show where it might be headed.

Technology

Byte Kitchen raises $6M for digital food halls

By Joe Guszkowski on Aug. 16, 2022

The Bay Area startup wants to help local restaurants expand via its Noshery Food Halls.

Technology

Automated restaurant Speedy Eats inks deal for Picnic pizza bots

By Joe Guszkowski on Aug. 05, 2022

The startup will use Picnic’s robots in its high-tech food kiosks. It plans to open 5,000 of them in five years, starting in 2023.

Technology

Food delivery defies inflation as sales chug along

By Joe Guszkowski on Aug. 05, 2022

Tech Check: Delivery's growth is still slowing, but not as much as you’d expect given the circumstances.

Technology

What to do when digital ordering slows down your throughput

By Jonathan Deutsch, Ph.D. on Aug. 05, 2022

While it’s good that guests can access more customization options with online ordering, there are ways to keep modifications from getting out of control, Advice Guy says.

Technology

In Chicago, a virtual restaurant tries bricks-and-mortar

By Joe Guszkowski on Aug. 04, 2022

Tech Check: Moonbowls, which exists mainly online, is venturing into the physical world to give customers another touchpoint.

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