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Technology

The latest news and trends in restaurant technology
Technology

Transforming the restaurant experience, one app at a time

Some of restaurants’ best marketing opportunities come via smartphone apps. The best of these apps enable chefs and restaurateurs to engage with customers in a low-cost discussion that can greatly boost sales. Or they can allow restaurants to fill tables that would have otherwise gone empty.

Technology

Thanking the customer: Mobile loyalty apps continue their ascent

Mobile loyalty programs are popping up faster than dandelions in springtime, even though just over one third of consumers (36 percent) say they participate in a restaurant-based loyalty program, according to a Technomic Market Intelligence Report on loyalty marketing. However, notes the report, 80 percent agree they would sign up if the restaurant they visit most often offered a program.

The revered Reader’s Digest recently enlightened consumers about the high-tech methods restaurants use to connect with customers—and shape their dining-out choices.

A modern spin on the automat, eatsa is designed to serve fast-casual-like quinoa bowls at fast-food speed and prices in a “frictionless” environment.

Independent operators aren’t as convinced as their chain counterparts that technology gives them a competitive advantage.

Emerging tech systems could help create frictionless service for consumers and allow operators to get to know their customers better. Here's how.

Aimed to drive efficiency, cost cutting or just novelty, robotics are helping operators automate simple tasks.

The Thomas Edison of our time has no lock on technological breakthroughs. Check out the leaps that were clocked this week alone in the restaurant business. Hearing footsteps, Elon?

Mobile payments have been high on the list of "next big things" in technology for quite awhile, but it’s only recently the market has started to heat up. Mobile payments promise convenience and speed for consumers, while lowering costs and generating more customer data for businesses.

Sous vide—cooking under vacuum—may be the “hottest” technique to hit restaurants, but it demands prep and food safety skills which are lacking in most kitchen staff.

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