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Technology

The latest news and trends in restaurant technology
Technology

Dunkin' Donuts mobile app adds support for Apple's Passbook

Dunkin' Donuts announced its mobile app for iPhone and iPod Touch has added support for Apple's Passbook, allowing people to run on Dunkin’ faster and more conveniently than ever before.

Technology

13 ways your restaurant may be using technology to woo you

The revered Reader’s Digest recently enlightened consumers about the high-tech methods restaurants use to connect with customers—and shape their dining-out choices.

A modern spin on the automat, eatsa is designed to serve fast-casual-like quinoa bowls at fast-food speed and prices in a “frictionless” environment.

Independent operators aren’t as convinced as their chain counterparts that technology gives them a competitive advantage.

Emerging tech systems could help create frictionless service for consumers and allow operators to get to know their customers better. Here's how.

Aimed to drive efficiency, cost cutting or just novelty, robotics are helping operators automate simple tasks.

Tech took over at a restaurant gathering in Chicago this week. Here are some key takeaways.

Some of restaurants’ best marketing opportunities come via smartphone apps. The best of these apps enable chefs and restaurateurs to engage with customers in a low-cost discussion that can greatly boost sales. Or they can allow restaurants to fill tables that would have otherwise gone empty.

Mobile loyalty programs are popping up faster than dandelions in springtime, even though just over one third of consumers (36 percent) say they participate in a restaurant-based loyalty program, according to a Technomic Market Intelligence Report on loyalty marketing. However, notes the report, 80 percent agree they would sign up if the restaurant they visit most often offered a program.

It’s the October 2015 deadline to have EMV-enabled devices—the expected date for a shift in fraud liability—that’s driving the need to update.

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