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Technology

The latest news and trends in restaurant technology
Technology

Tender Greens goes cashless

Another fast-casual chain cuts the greenbacks for efficiency.

Technology

Hospitality heads toward automation

Automation won’t make its way into restaurants, because this is a hospitality-driven industry?

Many diners now opt for a single, all-encompassing eating and entertainment experience in one locale. And bars and restaurants are stepping up to the plate, equipping their spaces with sophisticated, hi-tech entertainment systems.

In April, T.G.I. Friday's released its own mobile payment app. While many foodservice operations have embraced mobile apps for location services, coupon offers or linking into reward programs, proprietary mobile payment apps are still somewhat unchartered territory. In the quick serve arena, Dunkin Donuts just released its own mobile payment system, and Starbucks partnered with Square for its system.

Gone are the days of potato chips and stale candy being the only options dispensed from vending machines. Some companies are finding ways to give customers fresh, better-for-you options at the push of a button—without any human interaction.

Frictionless service—when transactions at restaurants, between ordering, paying and receiving a meal, happen with less human interaction to slow down the process.

When done right, digital menu features on tabletop tablets can boost sales and customer satisfaction.

Speculation about the next big thing was rampant among 900 attendees of FSTEC, the industry's annual re-up on technology trends.

The experts who speculated at FSTEC about restaurant technology's direction definitely saw some curves ahead.

The Starbucks founder does believe his company could benefit from a future with a trusted cryptocurrency, says RB's The Bottom Line.

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