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Technology

The latest news and trends in restaurant technology
Technology

3 best practices for online ordering

 Sponsored content from our partner DoorDash on Dec. 15, 2021

Many restaurant operators were forced to implement online ordering solutions on the fly during the pandemic, and now, they are rethinking how to optimize these services for the future. In this environment, having the right systems in place to gather and fulfill online orders is critical. Operators can follow these three tips to ensure they are getting the most sales and profitability out of their online ordering systems.

Technology

EzCater eyes IPO amid $100M fundraise

 By Joe Guszkowski on Dec. 15, 2021

The online catering provider has rebounded strongly from the pandemic, drawing the attention of SoftBank and giving new life to its go-public plans.

Technology

Lyft gets into food delivery, with assist from Olo

By Joe Guszkowski on Dec. 14, 2021

The ride-hailing giant will become a delivery option for restaurants that use Olo's Dispatch software.

Technology

Consumer survey: Delivery and takeout orders are slowing in-restaurant dining

By Heather Lalley on Dec. 14, 2021

A new survey from Oracle Food & Beverage found that diners like tech-enabled ordering options but they may be becoming impatient after getting used to high-speed service.

Technology

Tech roundup: What’s on restaurants’ tech wish list?

By Joe Guszkowski on Dec. 13, 2021

Three CMOs describe the tech tools of their dreams. Also, Minneapolis makes its delivery fee cap permanent, Uber Eats goes to space and more.

Technology

Applebee's sells first NFT as part of new 'Metaverse Mondays' series

By Joe Guszkowski on Dec. 13, 2021

The image of an abstract, technicolor burger sold for $25. The buyer also gets a year of free burgers.

Technology

Diners will take all the technology they can get

By Joe Guszkowski on Dec. 10, 2021

Takeout and mobile apps are table stakes, but guests are also welcoming ghost kitchens, voice ordering and robots, Deloitte found.

Technology

The year in third-party delivery lawsuits

By Joe Guszkowski on Dec. 07, 2021

Four major cases are underway between delivery providers and U.S. cities. Here’s a look at where they stand.

Technology

Smart lockers add seamless pickup to ghost kitchens

Sponsored content from our partner Apex Order Pickup Solutions on Dec. 07, 2021

Over the past two years, amid the surge of off-premise dining, ghost kitchens saw unprecedented growth and success. The growth of these technology-driven, off-premise-only facilities accelerated ra...

Technology

Reef buys startup 2ndKitchen to link ghost kitchens with hotels, bars

By Joe Guszkowski on Dec. 07, 2021

Chicago-based 2ndKitchen connects local restaurants to other businesses that want to offer foodservice.

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