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Technology

The latest news and trends in restaurant technology
Technology

At Chick-fil-A’s virtual brands: Pork belly BLT, chicken wings and hybrid cars

 By Jonathan Maze on Sep. 15, 2021

The company’s Little Blue Menu virtual brands test in Nashville, set to begin this fall, will offer hundreds of menu items and a different delivery model.

Technology

DoorDash sues NYC for right to keep customer data from restaurants

 By Joe Guszkowski on Sep. 15, 2021

In its second lawsuit in less than a week, the company accuses New York of violating consumers’ privacy and illegally attacking its business model.

Technology

Freebirds turns to burrito-bowl robots for expansion

By Joe Guszkowski on Sep. 15, 2021

The burrito chain will add multiple new locations through a partnership with Now Cuisine, a maker of automated food kiosks.

Technology

Robotics offer game-changing solutions amid labor challenges

Sponsored content from our partner Richtech Robotics on Sep. 14, 2021

Cutting-edge technologies improve experiences for restaurant staff and diners alike.

Technology

Tech heat index: Robots rise, QR codes cool down

By Joe Guszkowski, Peter Romeo and Jonathan Maze on Sep. 14, 2021

Intel from across the FSTEC conference gave a measure of what’s hot and what’s not in restaurant technology.

Technology

As technology use increases, data ownership remains a concern

By Jonathan Maze on Sep. 14, 2021

Restaurants are more eager than ever to use customer data. But getting that information from delivery service providers or other tech companies remains a challenge.

Technology

Toast significantly ups its IPO goals

By Heather Lalley on Sep. 14, 2021

The restaurant software provider now seeks to raise as much as $717 million in its initial public offering, up from the $100 million stated in its original filing.

Technology

Uber Eats introduces tiered pricing plan for restaurants

By Joe Guszkowski on Sep. 13, 2021

Operators can choose to pay either 15%, 25% or 30% per order, with higher fees bringing more robust marketing support.

Technology

Why the ghost kitchen of the future could be vertical

By Joe Guszkowski on Sep. 10, 2021

As the industry evolves, some providers are shifting to a more fully integrated model. The strategy presents both benefits and challenges.

Technology

What technologies do restaurateurs want? Not necessarily what they plan to buy.

By Peter Romeo on Sep. 10, 2021

A Restaurant Business survey found that wish lists are shaped in no small part by costs, including ongoing usage fees. But whatever the financial burden, throughput and efficiency trump other considerations.

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