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Technology

The latest news and trends in restaurant technology
Technology

Taking back happy hour

 Sponsored content from our partner DIRECTV for BUSINESS℠ on Mar. 22, 2022

For operators, the opportunity is huge—updating menus, ensuring safety and creating a special, exciting atmosphere are three big ways that restaurants can appeal to consumers who are ready to socialize.

Technology

Tech roundup: IHOP hopes virtual brands will light up empty kitchens

 By Joe Guszkowski on Mar. 21, 2022

Thrilled Cheese and Super Mega Dilla were created in partnership with Nextbite. Also, an upscale-casual operator joins Reef and startup Zitti raises $4 million.

Technology

District of Columbia sues Grubhub, alleging deceptive practices

By Joe Guszkowski on Mar. 21, 2022

The city argues that the delivery provider is misleading customers by hiding fees and obscuring its relationships with certain restaurants. The company said the suit is “frivolous.”

Technology

Restaurants' delivery premiums could start scaring off customers

By Joe Guszkowski on Mar. 17, 2022

Limited-service chains are charging an average of 20% more for third-party delivery, according to a new report from Credit Suisse, which said consumers might be nearing a breaking point.

Technology

Lifting COVID-19 Restrictions: What Does It Mean for Restaurants?

Sponsored content from our partner Grubbrr on Mar. 17, 2022

No vaccine card? No problem. Starting mid-March, major cities across the U.S., including New York and Los Angeles, are lifting their COVID-19 requirements so that patrons in restaurants, bars, gyms an...

Technology

Bear Robotics raises $81M for front-of-house robots

By Joe Guszkowski on Mar. 16, 2022

The company said it would use the funding to bring more automation to the restaurant industry.

Technology

Chipotle is testing a robot to make perfectly imperfect chips

By Heather Lalley on Mar. 16, 2022

Chippy, made by Miso Robotics, uses artificial intelligence to fry and season the fast casual’s tortilla chips so they’re craveable and don’t “lose the humanity behind our culinary experience,” the brand said.

Technology

WOWorks adds a CIO, updates its tech platforms

By Heather Lalley on Mar. 16, 2022

The operator of four fast-casual brands hired Kyle Mark to the newly created chief information officer post.

Technology

As gas prices surge, delivery companies try to help drivers absorb the costs

By Joe Guszkowski on Mar. 15, 2022

Uber Eats is adding a surcharge for customers, Grubhub is raising drivers' pay and DoorDash is offering cash back on gas. The moves are a bid to maintain driver supply.

Technology

Tech roundup: Why restaurants should pay attention to TikTok

By Joe Guszkowski on Mar. 14, 2022

The app’s sphere of influence has reached the White House. Also, the feds will take a close look at crypto, three restaurant tech startups land seed funding and more.

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