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Technology

The latest news and trends in restaurant technology
Technology

P.F. Chang’s new system provides real-time guest communication

P.F. Chang’s will have the ability to message members of its guest loyalty program in real time through a new software package that ties together the casual chain’s backend web capabilities.

Technology

8 top tech developments of 2015

Restaurants are realizing they need to pay as much attention to technology as they traditionally have to such success factors as food and operations. Here are the developments that demanded that focus in the past year.

This close restaurant approximation of Uber could revolutionize the business. Here's how it works.

Industry experts offer their guesses on what the unit of the future will look like.

A thought-out plan is key to long-term success.

The griddle—long the workhorse of interstate truck stops and fast-food burger stands—is quietly finding its way into more restaurants up and down the luxury scale.

It’s not quite an avalanche, but iPad point of sale software is unfurling out into the marketplace at a heightened pace. Touting wireless connectivity, anywhere, anytime access and quick response to menu and room changes, the field is crowded with options, as newcomers to the market, like Lavu and Breadcrumb, join more established POS vendors like Micros, Revel Systems and Aloha.

Consumers soon will be able to check wait times at restaurants and add themselves to the list before ever walking through the door.

Krispy Kreme’s fans live for the “Hot Doughnuts Now” storefront neon sign that alerts passers-by that a new batch of doughnuts has just been baked and glazed. Now the chain is shifting the alert to cell phones via a new app.

While apps and other high-tech tools provide data for operators, that doesn’t negate the benefits and effectiveness of low-tech comment-collecting methods.

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