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The latest news and trends in restaurant technology

Are digital menus the way to go?

When it comes to menu boards, going high-tech isn’t always the right choice. Whether it’s digital screens or chalkboards, the decision goes beyond aesthetics.


What restaurant tech consumers hope to find

A new survey from Deloitte identifies what consumers want from restaurant technology. These are the consumer-facing tech advances that are driving sales and frequency.

Early adoption of such now-standard functions as pre-payment of mobile orders has helped Starbucks outpace the industry. What sort of sales and margin and enhancements is it eying now? Here's a preview.

Some restaurant operators would rather break a tooth on a stale fruitcake than greenlight an app for their brand.

Imagine if the course of food trends was reversed and home kitchens suddenly became the source of the best and most interesting culinary ideas. In that alternate reality, restaurants would be the followers, not the innovators, hoping to catch up with customers who were routinely more inventive and advanced.

What happens when your guest feedback programs insist your customers love you, but your restaurant is empty? That was Terry Smith’s dilemma when he was brought on board as consultant for Texas Steakhouse in 2008.

Uber, Amazon are testing new high-tech ways to function as a middleman between restaurants and consumers.

The trick to consumer app engagement isn't only figuring out what bells and whistles to use in operations, but staying one step ahead of the competition.

Many independents and smaller operations using waitlist management apps stick to a basic model—and those off-the-shelf options still seem to be helping business.

Here's what RB's managing editor has learned from viewing restaurant tech through a brand new lens.

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