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The latest news and trends in restaurant technology

Trends on the tech floor

It’s an exciting time in hospitality technology. We’re right on the cusp of some really great game-changers, offering ways to improve the guest experience that we never before imagined. Which ones seem to have more legs than others?


Market your new product

When Firehouse Subs partnered with King’s Hawaiian to offer the King’s Hawaiian Pork & Slaw sandwich, it was the first time the sweet bread producer had partnered with a restaurant chain. To commemorate the occasion the “Lei Your Love on the Line” video contest was born.

Here’s how a few restaurants are providing what could become a common guest amenity: Free phone recharges.

“What you see in Starbucks is constant innovation,” said Howard Behar at this year’s FARE Conference hosted by Winsight and held in Nashville, Tenn.

A recent technology report from the NRA shows that independent operators’ barriers and concerns differ from that of chains, slowing implementation.

Restaurant Business breaks down the plans for kiosk implementation at top chains and checks in with other concepts that already use kiosks, including Panera, to see how the technology is working for them.

The new platform is part of the chain’s continuing push into off-premise.

According to a 2012 study by mobile barcode producer Scanbuy, quick serve restaurants are behind only consumer packaged goods companies in their use of QR code for promotional campaigns. Here are some QR campaigns that caught our attention, and more importantly, the customers'.

The restaurant industry’s shift to mobile technology was reflected on the show floor of this year’s NRA conference, with exhibitors showcasing the latest apps for everything from customer loyalty programs to systems for online ordering, labor scheduling, payments, and guest entertainment.

Buffalo Wild Wings is widely regarded in the business community as a leader. So where is that leader taking its consumer-facing technology?

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