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Technology

The latest news and trends in restaurant technology
Technology

National Restaurant Association, delivery companies take step toward easing restaurant-delivery tension

 By Joe Guszkowski on Dec. 16, 2020

A set of new guidelines addresses key pain points between restaurants and third-party providers, with the intention of helping to shape public policy.

Technology

Uber Eats, DoorDash raise fees in California to cover driver benefits

 By Joe Guszkowski on Dec. 16, 2020

New charges for diners went into effect this week to pay for perks mandated by Proposition 22.

Technology

Delivery fee caps hit Silicon Valley

By Joe Guszkowski on Dec. 16, 2020

Santa Clara County and San Jose approved a 15% limit on what third-party providers can charge restaurants.

Technology

Grubhub is offering free delivery in Chicago and New York this winter

By Joe Guszkowski on Dec. 15, 2020

Its Grubhub+ subscription program will be free through mid-March, and partner restaurants will be added to the service at no charge.

Technology

Olo adds 2 tech leaders to board

By Joe Guszkowski on Dec. 14, 2020

The online ordering company will look to Zuhairah Scott Washington and Russell Jones to help it continue growing amid the digital boom.

Technology

DoorDash tests new ways to offset commission caps

By Joe Guszkowski on Dec. 14, 2020

The delivery leader added customer fees in Denver and Chicago but abandoned a plan to raise charges for some D.C. restaurants.

Technology

New York state partners with Ritual to bring restaurants free online ordering

By Joe Guszkowski on Dec. 14, 2020

The latest aid effort between government and a tech supplier comes as NYC halts indoor dining once again.

Technology

Tech Check: Enhanced hand-washing

By Joe Guszkowski on Dec. 11, 2020

Hand IQ reminds employees to wash their hands with the goal of improving compliance.

Technology

DoorDash reverses plan to raise rates for some D.C. restaurants

By Joe Guszkowski on Dec. 11, 2020

The company had said it would charge restaurants their contractual rate on DashPass orders to help offset the city's fee cap.

Technology

Why restaurants are investing in digital order integration

By Joe Guszkowski on Dec. 10, 2020

It's been a buzzword during RB’s FSTEC Community, where leaders touted integration’s ability to streamline operations and optimize the tech stack.

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