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Technology

The latest news and trends in restaurant technology
Technology

3 robotics developments to watch

 By Joe Guszkowski on Nov. 24, 2020

A fully automated boba machine makes its way to market, and two existing bots get upgrades.

Technology

5 keys to building a strong tech stack

 By Joe Guszkowski on Nov. 24, 2020

Whether upgrading an existing system or starting from scratch, here are some things to keep in mind.

Technology

Ghost kitchens are booming, but not everyone’s a believer

By Joe Guszkowski on Nov. 23, 2020

Some restaurants are skeptical of the financial model, while others worry about the cultural impact of delivery-only concepts.

Technology

Washington state caps third-party delivery fees at 15%

By Joe Guszkowski on Nov. 20, 2020

It becomes the first state to place limits on the charges paid by restaurants to delivery companies.

Technology

Starbucks, Panera lead the way in digital, report finds

By Joe Guszkowski on Nov. 20, 2020

The brands topped a new ranking of limited-service chains’ digital maturity.

Technology

Olo, Toast upgrade contactless ordering platforms

By Joe Guszkowski on Nov. 19, 2020

The big tech providers rolled out new products and offers this week as dining room shutdowns spread.

Technology

Outsourcing IT lays groundwork for great guest experiences

Sponsored content from our partner NCR on Nov. 18, 2020

Providing a rewarding experience for customers had already been growing increasingly important for restaurant operators before the pandemic hit.

Technology

Tech Check: Bathroom-based marketing with The Whizz App

By Joe Guszkowski on Nov. 16, 2020

Delivery drivers can use the app to find available restrooms and get discounts from restaurants.

Technology

Chicago proposes 15% cap on third-party delivery fees

By Joe Guszkowski on Nov. 16, 2020

If approved, Chicago would become the latest major city to implement such a cap as delivery takes up a bigger part of restaurants' sales.

Technology

Brooklyn Dumpling Shop to franchise its modern automat concept

By Joe Guszkowski on Nov. 16, 2020

The brand, which touts a “zero human interaction” experience, is also partnering with Miso Robotics to power its kitchen.

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