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Technology

The latest news and trends in restaurant technology
Technology

Grubhub sued for adding 150,000 restaurants without permission

 By Joe Guszkowski on Oct. 28, 2020

The lawsuit alleges the delivery company used their names and logos illegally and instructed drivers to pretend to be customers when picking up orders.

Technology

Ordermark raises $120M to expand online ordering, virtual brands

 By Joe Guszkowski on Oct. 27, 2020

Giant tech investor SoftBank Vision Fund led the round, a major show of confidence in the future of digital channels.

Technology

White Castle will add robots in 10 more units

By Joe Guszkowski on Oct. 26, 2020

The fast-food chain is expanding its use of Flippy after a successful test in Indiana.

Technology

DoorDash is opening a restaurant via new partnership

By Joe Guszkowski on Oct. 26, 2020

The company worked with a Bay Area restaurant group to launch delivery-only Burma Bites.

Technology

Chipotle adds a sustainability tracker for digital orders

By Heather Lalley on Oct. 26, 2020

The Real Foodprint tracker shows the impact of the chain’s food on five environmental metrics.

Technology

Using feedback to perfect the customer experience: How surveys help restaurants

Sponsored content from our partner Intouch Insight on Oct. 23, 2020

As restaurants digitally accelerate and adapt to new service models, customers are grappling with how to consume and who to trust.

Technology

Local governments turn up the heat on delivery companies

By Joe Guszkowski on Oct. 23, 2020

Activity this week included a Nevada county's decision to refer Grubhub to the state attorney general’s office.

Technology

What is CloudKitchens up to?

By Joe Guszkowski on Oct. 21, 2020

The secretive ghost kitchen company has acquired more than 40 properties in dozens of cities, according to the Wall Street Journal.

Technology

4 signs of the complicated relationship between restaurants and delivery companies

By Joe Guszkowski on Oct. 20, 2020

A new report shows how restaurants have come to depend on the services despite their downsides.

Technology

Online ordering company Popmenu raises $17M

By Joe Guszkowski on Oct. 19, 2020

The Series B investment reflects the growing importance of digital channels.

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