Workforce

Association debuts landmark DEI research and DEI development framework

The research measures the diversity, equity and inclusion environment in the hospitality industry and how it is impacting retention rates.
Image courtesy of the National Restaurant Association

The National Restaurant Association released the 2022 DEI Survey Report, a collaboration of the Multicultural Foodservice & Hospitality Alliance (MFHA), the Association, the National Restaurant Association Educational Foundation, and Cornell University. This landmark research measures the DEI environment in the hospitality industry and exposes a significant gap between how effective organizations believe their DEI initiatives are and how effective employees actually perceive those initiatives to be. The gap impacts retention rates.

The report is paired with ELEVATE – A Menu for Change, a framework restaurant companies can use to build successful DEI programs and cultural fluency within their organizations. Each step in the ELEVATE framework reflects actions to be taken by company management to create and foster effective DEI policies and practices. The framework includes tools to help an enterprise assess its current DEI policy, identify stakeholders, and establish a strong foundation for meaningful change to a DEI policy, change that achieves a true culture of inclusion, equity and opportunity. 

The 2022 DEI Survey Report is free.

ELEVATE – A Menu for Change is free to members of the Association and MFHA and $349 to nonmembers.

Click here to learn more.

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