Association debuts landmark DEI research and DEI development framework

The research measures the diversity, equity and inclusion environment in the hospitality industry and how it is impacting retention rates.
Image courtesy of the National Restaurant Association

The National Restaurant Association released the 2022 DEI Survey Report, a collaboration of the Multicultural Foodservice & Hospitality Alliance (MFHA), the Association, the National Restaurant Association Educational Foundation, and Cornell University. This landmark research measures the DEI environment in the hospitality industry and exposes a significant gap between how effective organizations believe their DEI initiatives are and how effective employees actually perceive those initiatives to be. The gap impacts retention rates.

The report is paired with ELEVATE – A Menu for Change, a framework restaurant companies can use to build successful DEI programs and cultural fluency within their organizations. Each step in the ELEVATE framework reflects actions to be taken by company management to create and foster effective DEI policies and practices. The framework includes tools to help an enterprise assess its current DEI policy, identify stakeholders, and establish a strong foundation for meaningful change to a DEI policy, change that achieves a true culture of inclusion, equity and opportunity. 

The 2022 DEI Survey Report is free.

ELEVATE – A Menu for Change is free to members of the Association and MFHA and $349 to nonmembers.

Click here to learn more.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.


Exclusive Content


It's time to send 'ghost kitchen' to the graveyard

Tech Check: The catch-all term for delivery restaurants is no longer accurate. Let’s lay it to rest and come up with a new label.


Higher-end consumers may be slowing their spending

The Bottom Line: There is some evidence that higher-income consumers may be cutting back. Or maybe there was just some pent-up demand.


Wonder bets meal kits aren't dead yet

Tech Check: By acquiring the struggling Blue Apron, the restaurant delivery concept believes it can touch more dining occasions. But will it work?


More from our partners