Workforce

‘Erratic’ best describes restaurant tipping for servers post-pandemic

Inflation, guest expectations and a customer’s mood all play into how generous or stingy a tip will be. Good service may have nothing—or a lot—to do with it.

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Financing

Shoppers apparently returned to stores on Black Friday

The Bottom Line: Holiday shopping season isn’t what it used to be as more than half of consumers get most of their gifts online. But they were more likely to shop inside stores last weekend.

Food

How one small burger chain is staying ahead of the curve

POS provider Toast pinpoints 15 burger trends impacting menus now and into 2025, and Nashville’s Pharmacy Burger is nailing most of them.

Financing

Most consumers now consider convenience stores viable alternatives to fast food

The Bottom Line: More than half of U.S. consumers now believe convenience-store prepared food is a good alternative to quick-service chains. Did value drive that change?