Workforce

The Future of Restaurants

Restaurants are entering a new era, investing in changes designed to make them more efficient and better able to provide a frictionless customer experience. The restaurant industry is building experiences for an ever-evolving future by meeting customers where they are, embracing technological advances, and building loyal communities.

Learn about the top restaurant trends of 2021, and get insights from leading industry experts, innovative ideas from restaurateurs, and tools to help you implement these strategies.

the future of restaurants by square

Read more in the Ebook above.

This post is sponsored by Square

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Operations

Hitting resistance elsewhere, ghost kitchens and virtual concepts find a happy home in family dining

Reality Check: Old-guard chains are finding the alternative operations to be persistently effective side hustles.

Financing

The Tijuana Flats bankruptcy highlights the dangers of menu miscues

The Bottom Line: The fast-casual chain’s problems following new menu debuts in 2021 and 2022 show that adding new items isn’t always the right idea.

Financing

For Papa Johns, the CEO departure came at the wrong time

The Bottom Line: The pizza chain worked to convince franchisees to buy into a massive marketing shift. And then the brand’s CEO left.

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