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How restaurants are engaging workers with individualized development plans

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Restaurants will be able to label a diner as a potential no-show. It's part of a broader campaign by OpenTable to raise awareness about the harms of missing a reservation.

Smokecraft Modern Barbecue opened last July, and it’s been a nonstop roller-coaster ride for owner Andrew Darneille ever since.

Why the online ordering company fresh off a $65 million funding round views the menu as the key to customer engagement.

The drive-thru coffee chain, which is planning to go public, has grown quickly but not as quick as you’d think, says RB’s The Bottom Line.