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Workforce

Best practices for improving recruitment, retention and training

Workforce

Restaurant reads to reinvigorate you for the new year

 By Jonathan Deutsch, Ph.D. on Dec. 09, 2022

Advice Guy: Books by industry leaders are a great tool to help you think about your own practice and goals.

Workforce

'Joint employer' proposal brings a wave of warnings from the franchise community

 By Peter Romeo on Dec. 08, 2022

Industry associations and about 3,000 franchisees have blasted the redefinition being pushed by the NLRB.

Workforce

Group opposed to the tip credit leans on Applebee's to drop it

By Peter Romeo on Dec. 06, 2022

One Fair Wage is planning protests and a publicity war to goad the chain into paying servers the full minimum wage.

Workforce

Fast Act opponents collect enough signatures to put the law on hold

By Peter Romeo on Dec. 05, 2022

The petition drive would halt enforcement until voters decide in 2024 whether to keep the controversial fast-food wage law.

Workforce

Restaurant hiring accelerated in November

By Peter Romeo on Dec. 02, 2022

New statistics show that 62,100 jobs were added by eating and drinking places, or roughly 1 of every 4 positions created economywide.

Workforce

Why restaurants should care more about apathy

By Peter Romeo on Dec. 01, 2022

Reality Check: The industry’s efforts to avert spikes in labor costs and benefits might as well be canceled due to lack of interest.

Workforce

What the midterm elections revealed about restaurants' political resolve

By Restaurant Business Staff on Nov. 30, 2022

Working Lunch: The industry proved it won't win on key ballot issues if it doesn't put up a fight.

Workforce

Starbucks' union drive spills over to Peet's

By Peter Romeo on Nov. 29, 2022

The group organizing Starbucks says it is working with the staffs of two Peet's units to hold elections.

Workforce

Boost efficiency—and employee satisfaction—for great customer service

Sponsored content from our partner TipHaus on Nov. 28, 2022

Restaurants have long depended on operational processes running like a well-oiled machine to keep service seamless for customers. The pressures have reached an apex as current labor challenges leave m...

Workforce

Call the scrap yard. We have a labor model to be picked up.

By Peter Romeo and Nancy Kruse on Nov. 22, 2022

Sweet & Sour: The restaurant business has grappled with labor challenges for about 40 years now, but never a situation as trying as the current one. It’s time to rethink the very nature of restaurant work.

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