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Best practices for improving recruitment, retention and training

Workforce

Starbucks employees look beyond an expected union win

 By Peter Romeo on Dec. 01, 2021

Staff members leading the organizing effort in Buffalo, N.Y., say they're fielding inquiries from other stores. Meanwhile they're already thinking about contract negotiations.

Workforce

Another regional restaurant chain faces a unionization push

 By Peter Romeo on Nov. 29, 2021

Employees of a Tudor's Biscuit World unit in West Virginia have petitioned federal regulators to schedule a union vote.

Workforce

Worker shortages hit some Boston Market stores on Thanksgiving

By Heather Lalley on Nov. 29, 2021

Some customers who came to pick up prepaid dinners at the fast casual left empty handed due to “isolated instances of being extremely short-staffed,” the chain said.

Workforce

Want to get through the labor shortage? Get creative

By Jonathan Maze on Nov. 29, 2021

Jim Balis, managing director with CapitalSpring, says operators should try everything from artificial intelligence to cryptocurrency to help get workers.

Workforce

New Fla. law could punish compliers with Biden's vaccine mandate

By Peter Romeo on Nov. 23, 2021

The measure passed last week prohibits employers from requiring staff vaccines unless a wide array of exemptions are also offered.

Workforce

Are restaurant cashiers headed for extinction?

By Peter Romeo on Nov. 22, 2021

Reality Check: The job of taking orders and settling bills may be one of the tech boom's first casualties or major benefits, depending on your perspective.

Workforce

Push to unionize Starbucks spreads to Arizona

By Peter Romeo on Nov. 19, 2021

A handful of employees at a unit in the city of Mesa say they intend to organize. The game plan follows what worked for union advocates in Buffalo, N.Y.

Workforce

Restaurants try ever-bigger lures to recruit and keep general managers

By Heather Lalley on Nov. 18, 2021

Double bonuses, airplane tickets, six-figure salaries and even their very own restaurant are just some of the perks the industry is offering to slow down turnover in the all-important GM post.

Workforce

Legal challenges to Biden's vaccine mandate intensify

By Peter Romeo on Nov. 17, 2021

On one front, industry groups and state attorneys general are suing to block the measure. On another, unions are suing to expand the scope to smaller businesses. Other stakeholders say the situation is too fluid to halt preparations.

Workforce

Tipping finds new life as a fast-food labor remedy

By Peter Romeo on Nov. 16, 2021

Reality Check: More quick-service restaurants are providing ways for guests to tip employees. Heck, even unions are suddenly for it.

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