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Best practices for improving recruitment, retention and training


Restaurant hiring went flat in March

The industry added no jobs amid a tight labor market and weak sales.


The trouble with tips

Business- crushing lawsuits and tedious rules have some operators debating whether it’s time to topple the practice of tipping completely.

Panelists at the NRA Show offered their perspectives on the elimination of tipping and its obstacles.

Craft an employer message that makes it rain resumes.

The answers might help operators catch staffers before they head out the door.

In 36 years at Pal’s Sudden Service, CEO Thom Crosby has only lost seven general managers across 26 units. Check out the chain’s approach to crushing employee turnover.

A bill expected to be signed into state law would provide small employers with a tax credit to eligible employees.

The National Labor Relations Board is recommending that business owners review their employee handbooks before it lands them in trouble.

The impending changes to the federal overtime regulations go into effect Dec. 1, and middle managers are among the biggest concerns under the new rules.

A stab at mustering employees support has become a distinguishing feature of the chain's culture.

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