Continue to Site >>>

consumers

Consumer Trends

Put your restaurant hipness to the test

 By Peter Romeo on Jun. 20, 2022

Think you’re current on the industry’s latest lingo? Prove it by taking our pop quiz on the terms currently working their way into vogue.

Technology

Food delivery mishaps are alarmingly common, study finds

 By Joe Guszkowski on Jun. 17, 2022

Nine out of 10 customers had an order go wrong, according to a recent survey by Circuit. More than half suspected a driver of eating their food.

Consumer Trends

Customers are dining out more and getting less takeout

By Joe Guszkowski on Jun. 16, 2022

That’s according to Yelp, which helped seat 48% more diners in the first quarter compared to 2021.

Technology

DoorDash adds reviews, food ratings to app

By Joe Guszkowski on Jun. 13, 2022

The new tools are intended to ease "decision fatigue" for customers.

Consumer Trends

The forecast looks sunny for a strong summer dining-out season

By Patricia Cobe on Jun. 09, 2022

Data from Amex Trendex shows that consumers are eager to visit restaurants in the next few months.

Technology

Restaurants' race for more tech could leave customers in the dust

By Joe Guszkowski on Jun. 09, 2022

Tech Check: Guests want good service, not more technology. Restaurants need to get better at walking that line.

Consumer Trends

Fast-casual customers are starting to expect a drive-thru

By Heather Lalley on Jun. 06, 2022

As the lines between fast casual and fast food blur, diners are increasingly expecting quick-service convenience at more-polished limited-service chains, according to a new Technomic consumer report.

Food

DoorDash reveals consumers’ favorite foods to order for delivery

By Patricia Cobe on May 31, 2022

The third-party platform released its 2022 Restaurant Online Ordering Trends Report, with a couple of unexpected items making the list.

Technology

How digitally-savvy restaurants are improving their mobile apps

By Joe Guszkowski on May 31, 2022

Features like out-of-stock alerts and exclusive items separate brands like Starbucks and Taco Bell from the rest of the pack, according to a new report from Incisiv.

Technology

Move over, delivery: Pickup has arrived

By Joe Guszkowski on May 05, 2022

Tech Check: Carryout is gaining share as delivery slows down and gets more expensive. That’s good news for restaurants.

  • Page 7