Food
How chain chefs powered menu R&D forward during the pandemic
Corporate test kitchens may have shut down for a while, but menu development didn’t stop. It just proceeded a little differently.
Operations
Shake Shack now has curbside pickup at almost 40% of its stores
The fast casual, which has been hampered by its urban locations during the pandemic, is looking to add drive-thrus and walk-up windows to boost traffic.