delivery

In a flash, service guarantees become Next Big Thing

By Peter Romeo on Apr. 27, 2016

All of a sudden, chains are racing to assure off-premise customers of precisely how long they'll have to wait for an order.

Operations

5 big ideas from the NRA Show

By Peter Romeo on May 23, 2017

The restaurant industry's annual gathering yielded some unconventional approaches to common problems, from sky-high delivery fees to lowering labor costs.

Consumer Trends

Global restaurant scene leaves U.S. market in the dust

By Peter Romeo on Nov. 02, 2017

China is poised to eclipse the U.S. as a hotbed of activity.

Operations

Domino’s XXX option and 4 other head-spinning developments

By Peter Romeo on Mar. 01, 2018

Even the pizza chain was startled by the new way that's been blazed to order a pie. And that's only one of the extreme moves that turned heads this week.

Service guarantee

By Bill Main on Jan. 09, 2003

When you buy a car, a camera or a toaster oven, you receive a warranty — a guarantee that the product will work. How often have you seen a warranty for restaurant meals?

EFR Not in Spotlight, But Not Inactive;Industry Effort Set to Deliver Workable Efficient, Effective

By Restaurant Business Staff on Aug. 12, 2004

ARLINGTON, VA - Not much has been written about Efficient Foodservice Response (EFR) these days, but that is not to say the EFR initiative has closed shop -...

Technology

When it's time for a new POS system

By Restaurant Business Staff on Dec. 11, 2005

With so many new features out there, it's a good idea to understand what you need before you buy. Here's a guide to walk you through the process.

How to build buzz

By Restaurant Business Staff on Nov. 04, 2006

It's the hottest, well, buzzword in marketing. Buzz. Everybody wants it. Not everybody has it. And to get it, best you forget the old lingo of media buys, bump rates and drive times and get hip to the "influencers," "viral marketers," "bloggers" and "blasters" who are driving things today.

IFDA Spearheads Supply Chain Efforts in Adopting GS 1 Standards

By Restaurant Business Staff on Apr. 04, 2008

ID: IFDA’s Supplier Advisory Council and the IFDA IT Committee are currently involved in collaborative project involving complete and accurate data between...

Financing

The latest in POS

By Restaurant Business Staff on Aug. 26, 2009

You have a close personal relationship with your point of sale system.

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