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earnings

Financing

Lower-income consumers pull back at Olive Garden

 By Joe Guszkowski on Mar. 21, 2024

Guests earning less than $75,000 are visiting the casual-dining chain much less than last year, parent Darden Restaurants said Thursday.

Financing

Winners and losers from the most recent round of earnings

 By Jonathan Maze on Mar. 15, 2024

The Bottom Line: Wingstop, Burger King franchisees and robots were the big winners. But maybe count out dynamic pricing for a while.

Operations

El Pollo Loco expects double-digit wage inflation

By Lisa Jennings on Mar. 08, 2024

The California fast-food wage coming next month will force the chain to increase prices, but also look for ways to cut costs across operations.

Financing

Revamped loyalty program drives sales at Potbelly

By Heather Lalley on Mar. 08, 2024

The sandwich chain said its fast-growing digital business is shifting customers away from third-party channels, with loyalty membership growing nearly 90% during the fourth quarter.

Financing

Fatburger owner Fat Brands wants to buy more chains, but only at its price

By Jonathan Maze on Mar. 07, 2024

The owner of Twin Peaks, Fazoli’s and a bunch of other fast-food chains is on the lookout for other concepts, but it won’t pay too much for them.

Financing

Papa Johns has big plans to boost sales this year

By Jonathan Maze on Mar. 01, 2024

The company is shifting spending from local marketing to national marketing and has plans for “major food innovation” come April.

Operations

Sweetgreen's robotic makelines show 10% sales lift

By Lisa Jennings on Mar. 01, 2024

But the multi-tier Sweetpass subscription program is not showing results. CEO Jonathan Neman says it needs to be simpler.

Marketing

Searching for traffic, Red Robin plans to tout free refills

By Joe Guszkowski on Feb. 29, 2024

The chain has earmarked $3 million to remind customers of the more than 30 bottomless options on its menu.

Operations

Applebee's and IHOP eye co-branded locations in the U.S.

By Joe Guszkowski on Feb. 28, 2024

Dual locations have generated strong returns overseas and could provide a spark to the chains’ domestic development.

Financing

Domino's adds more new franchisees as store profitability improves

By Jonathan Maze on Feb. 27, 2024

The pizza delivery chain added the largest number of new operators in 15 years in 2023. All of them started as delivery drivers or other employees within the system.

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