The art of giving
Rewards, contests, incentives, and bonuses can all be used to motivate employees, but what do employees value? How about asking them what they want? Get better service and keep your employees by using the right rewards.
Tea comes to a boil
Tea doesn’t seem to command the same devotion and geekdom that coffee does here in the U.S. While coffee houses boast Rube Goldberg contraptions for brewing java, many operators still throw a tea bag in a cup of hot water—which doesn’t cut it for tea lovers.
Kids’ menus are proliferating, and many chains have started programs expressly to address childhood obesity. But it’s not clear how much of an impact they might have on the one-third of American children who are overweight, according to speakers who shared new insights during the RLC on promoting childhood health.