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human resources

Workforce

Talking restaurant careers with the Trumps

 By Peter Romeo on Aug. 09, 2019

19-year-old Johnny Brummit visited the White House as living proof the hospitality industry abounds in opportunity.

Leadership

Panera Bread makes 2 C-suite appointments

 By Peter Romeo on Jan. 15, 2019

Former Sweetgreen President Karen Kelley was named chief restaurant officer and Sonic veteran Anita Vanderveer was appointed chief people officer.

Workforce

D.C. mandates anti-harassment training for full-service restaurants

By Peter Romeo on Oct. 17, 2018

The requirement was a concession to opponents of the tip credit, who lost a second, more official vote yesterday.

Financing

3 ways restaurants are benefiting from retailers’ woes

By Peter Romeo on Jun. 06, 2018

E-retailers' wallop of brick-and-mortar stores is fostering opportunity for places that sell food instead of jeans and sneakers.

Workforce

National Restaurant Association to offer training aimed at curbing sexual harassment

By Peter Romeo on May 20, 2018

The extension of ServSafe will highlight best employment and workplace practices, starting with free webinars this summer.

Workforce

Employee turnover rates show signs of easing

By Peter Romeo on May 10, 2018

But employers shouldn’t expect a return to easier days, warns researcher TDn2K.

Operations

This week’s 5 head-turning moments: Politics as un-usual

By Peter Romeo on May 10, 2018

Restaurants found themselves knee-deep in the swamp of politics and social controversy this week. Here are the gloppy details.

Workforce

Restaurant turnover rates on the rise, again

By Alaina Lancaster on Oct. 13, 2017

Employee turnover is up after teasing the industry with plateauing numbers this summer.

Workforce

How to train employees for dog-friendly restaurants

By Alaina Lancaster on May 01, 2017

Bringing dogs into an operation can bring a little more chaos, noise and cuteness. Here’s how to prepare workers to serve four-legged friends and their humans.

Workforce

How restaurants retain staff during a temporary closure

By Alaina Lancaster on Oct. 04, 2017

When operators close their doors after a fire, flood or other disasters, they can lose more than just money.

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