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labor costs

Workforce

Restaurants re-engineer ops, benefits to counter labor spike

 By Peter Romeo on Jan. 09, 2018

Some responses have been extreme—and controversial.

Operations

This week’s 5 head-spinning moments: Spillover

 By Peter Romeo on Jun. 09, 2017

The nation's worsening drug problem is spilling into restaurants, and that's not the only negative carryover from other realms. Overtime lawsuits are proliferating while new regulations are on hold. But there is some good news among the week's most noticeable developments.

Workforce

Tip pooling plan runs into a buzzsaw of public outrage

By Peter Romeo on Feb. 05, 2018

Public comments on a proposal to allow tips to be shared with back-of-house staff have been plentiful and negative. There are also allegations the Department of Labor hid a damning projection of the rule change's impact on servers' income.

Workforce

Are you paying your GMs enough?

By Peter Romeo on Mar. 16, 2018

Prevailing pay rates vary widely by gender, segment and region, a new study shows. Here are some benchmarks to see how your operation compares.

6 anvils dangling over restaurateurs’ heads

By Peter Romeo on Jul. 12, 2017

The annual Restaurant Trends & Directions conference yielded some good news, but also some threats to watch.

Workforce

How a pizza chain gets paid to hire

By Peter Romeo on Jul. 27, 2017

Passport Pizza collects a check for working with a local employment program. Here's how it works.

Workforce

Attract and grow talent with career ladders

By Alaina Lancaster on Aug. 28, 2017

Check out four operators that are sketching out professional pathways for employees.

Workforce

How restaurants retain staff during a temporary closure

By Alaina Lancaster on Oct. 04, 2017

When operators close their doors after a fire, flood or other disasters, they can lose more than just money.

Operations

Is a service charge right for your restaurant?

By Peter Romeo on Oct. 26, 2017

Here are the questions converts and others close to the situation suggest restaurateurs ask themselves before deciding if a labor surcharge is right for their operation.

Workforce

How to capitalize on departing employees

By Alaina Lancaster on Nov. 10, 2017

Don’t let employees leave without doing these three things.

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