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labor

Operations

Efforts to grow the restaurant labor pool face a big challenge: Time

 By Peter Romeo on Feb. 14, 2024

The industry has a number of initiatives underway to pull more potential hires into the field. But the setback of the pandemic and the need for scale are deferring the payoff.

Workforce

Menu shrinkage is out. Customized, labor-saving menu strategies move in

 By Patricia Cobe on Feb. 14, 2024

Cross-training, chef-driven speed-scratch ingredients and operational shortcuts help meet back-of-house labor challenges post-pandemic without sacrificing innovation.

Workforce

Tech is easing restaurants' labor needs, but there's an asterisk

By Peter Romeo on Feb. 14, 2024

Innovation seems to be slowing turnover more than eliminating jobs, at least for now.

Operations

A tough few years have been a boon to restaurant labor productivity

By Jonathan Maze on Feb. 14, 2024

Operators have examined their kitchens and processes and added a lot more technology while focusing on takeout. The result has been a more efficient operation.

Workforce

A labor powerhouse launches a fast-food workers' union in California

By Peter Romeo on Feb. 09, 2024

Backed by the deep-pocketed SEIU, the California Fast Food Workers Union aims to organize quick-service workers across brands. It will likely be the source of two members of the state's new wage-setting Fast Food Council.

Workforce

Keeping the tip credit quickly emerges as a top restaurant concern for 2024

By Peter Romeo on Feb. 07, 2024

New efforts to kill the credit are arising in Illinois and Maryland, adding to the activity in four other states and on Capitol Hill. Meanwhile, lawmakers in Washington, D.C., are considering a measure to fix the results of losing the credit there.

Workforce

California bill would expand exemptions to the pending $20 fast-food wage

By Peter Romeo on Feb. 07, 2024

An architect of the bill setting the new wage has proposed excusing quick-service restaurants in a number of locations, including casinos, sports arenas and state-owned beaches.

Leadership

A longtime labor adversary of the restaurant business is stepping down

By Peter Romeo on Feb. 06, 2024

SEIU President Mary Kay Henry said she will not seek re-election, ending a 14-year tenure of unprecedented union activity within the industry.

Workforce

$4.35M settlement reached in rape of teenage McDonald’s worker

By Heather Lalley on Feb. 05, 2024

Franchisee Rice Enterprises, which declared bankruptcy last year, had employed a registered sex offender as a manager.

Workforce

Jose Andres accepts the unionization of another D.C. restaurant

By Peter Romeo on Feb. 02, 2024

The famed chef voluntarily recognized a Unite Here chapter as the collective bargaining representative for employees of The Bazaar. He now has four unionized restaurants.

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