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leadership

Operations

Dave George is tapped for another operations-led revival, this time of Outback's parent

 By Peter Romeo on Jan. 03, 2024

The former Darden Restaurants operations specialist will serve on Bloomin' Brands board and lead an "Operating Committee" to revive the casual-dining giant.

Leadership

Industry luminaries we lost in 2023

 By Peter Romeo on Dec. 20, 2023

The restaurant business said goodbye to a cheeseburger fiend who could also play guitar, the Buster of Dave & Buster's and the genius who came up with the Double-Double. Here's a list of the deaths that made the industry a poorer place.

Leadership

Long before diversity became an industry goal, these women were delivering it

By Peter Romeo on Dec. 19, 2023

Restaurant Rewind: Without them, we might not have the McDonald's, In-N-Out and Marriott that we do today.

Leadership

The only woman in the room: How women are opening doors to the restaurant C-suite

By Reyna Estrada on Dec. 14, 2023

Women remain underrepresented in the executive ranks nationwide. But things are improving, especially at restaurant chains. And these CEOs are leading the way.

Operations

TGI Fridays bolsters C-suite with two new execs

By Lisa Jennings on Dec. 13, 2023

The former CEO of Via 313 Pizzeria is named U.S. president and COO; and the former COO of Papa Murphy's becomes CFO and president of international for the casual dining brand.

Workforce

Report offers a new narrative of how Starbucks landed in union trouble

By Peter Romeo on Dec. 13, 2023

Though commissioned by Starbucks, it faults management for its naivety and misread of the situation, but says the chain never aimed to bust the union.

Operations

Glenn D'Amore named president of Silver Diner

By Lisa Jennings on Dec. 12, 2023

Co-founder Robert Giaimo turned over the president role but remains CEO of the 24-unit restaurant group.

Leadership

Here's where today's big-chain chiefs are learning to lead

By Peter Romeo on Dec. 12, 2023

Reality Check: Musicians have Julliard, engineers have MIT and doctors have Johns Hopkins. The training grounds emerging as the ideal schools for restaurant CEOs are the big consultancies.

Operations

Shake Shack's C-suite will look different for the next phase of growth

By Lisa Jennings on Dec. 11, 2023

The chain was already looking for a new COO. Now the search is on for a new CEO. If an activist investor has its way, the leaders will have strong operational experience in limited service.

Leadership

Walk-On's and Firebirds Wood Fired Grill name new executives

By Reyna Estrada and Lisa Jennings on Dec. 08, 2023

Executive Summary: A roundup of high-level hirings and promotions in the restaurant business includes changes for Red Robin.

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