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Pizza

Financing

Domino's sees better times ahead

 By Jonathan Maze on Oct. 12, 2023

The pizza chain, which saw another decline in same-store sales, expects sales to improve later this year and into 2024. But profitability is already better.

Financing

The country's fifth largest pizza chain is a convenience store

 By Jonathan Maze on Oct. 09, 2023

The Bottom Line: Casey’s has become a force in the pizza business with a selection of innovative items, delivery and a popular loyalty program. But we investigated its claim to be a top-five pizza concept. It has a good argument.

Marketing

Chains get aggressive in pushing their loyalty programs

By Jonathan Maze on Oct. 09, 2023

Domino’s is giving away a free “emergency pizza” to customers who order online through February, the latest indication of just how much value loyalty programs hold.

Technology

Domino's and Microsoft are working together on artificial intelligence

By Jonathan Maze on Oct. 03, 2023

The pizza delivery giant and the technology company will join forces to develop AI strategies to improve operations and customer service.

Technology

Marco's Pizza to start testing autonomous vehicle delivery

By Jonathan Maze on Sep. 28, 2023

The pizza chain has signed a memorandum of understanding with mobile tech company Magna to test last-mile delivery in locations in North America.

Technology

Why Anthony's Coal Fired Pizza ditched its AI phone system

By Joe Guszkowski on Sep. 22, 2023

The bot, nicknamed Becky, was alienating customers and staff. “Everyone said, ‘Becky’s gotta go,’” said CEO Carl Bachmann.

Financing

Pizza Inn is planning to start operating out of Pie Five locations

By Jonathan Maze on Sep. 21, 2023

The pizza buffet chain plans to operate as a virtual brand out of its fast-casual sister chain starting next year.

Financing

Domino's franchisee profits are recovering this year

By Jonathan Maze on Sep. 14, 2023

Price increases and slowing inflation have combined to improve cash flow among the pizza chain’s operators this year.

Marketing

Domino's upgrades its loyalty program

By Jonathan Maze on Sep. 12, 2023

The pizza chain is reducing how much customers need to spend to earn points and will let customers earn points earlier. It is the latest fast-food company to upgrade its loyalty program, which has become a key marketing tool.

Financing

Papa Johns finds that its customers have a spending limit

By Jonathan Maze on Aug. 04, 2023

The pizza chain’s same-store sales were unexpectedly weak last quarter. The company blamed the problem on aggressive pricing by franchisees.

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