purchasing

Operations

COVID-19 is forcing the supply chain to change course

As restaurants scale back or stop operations, the demand for supplies continues to rise in retail.

Leadership

Inspire bolsters its C-suite with 2 appointments

Don Crocker moves up to chief development officer, and Chris Held joins the Buffalo Wild Wings parent as chief supply officer.

Operators are keeping an eye on food costs and the possible effects on consumer spending.

A special brand personality is going to be extremely important in the 21st century.

Tips on getting the best advertising deal from newspapers, TV networks and radio stations. Plus, do-it-yourself TV ads: Create an ad, plan a campaign and buy media—all online. Flynn Dekker, VP of marketing at Dallas-based Steak and Ale, needed a new ad campaign.

When your concept is all about chicken wings, smart buying is key to profitability in a time of rising prices. A pair of operators share their strategies.

There’s nothing like the aroma of bread or cookies baking in-house to whet customers’ appetites.These days, everyone from a mom-and-pop convenience store...

Although the terms “Scandinavian” and “Nordic” are used interchangeably, Scandinavia originally referred only to Norway, Sweden and Denmark while Nordic is an umbrella term created by the French (“Pays Nordiques” or “Nordic Countries”) to also include Finland and Iceland. While each country claims its unique dishes, all share similarities.

Pricing: Instead of discounting, add value. Brown’s Chicken offers incentives the more you spend on catering.

Menus are a restaurant’s most intimate point-of-sale connection to the customer, yet there is little understanding of how the menu actually impacts consumer behavior. Research conducted at the CIA has taken an evidence-based approach to understanding how consumers interact with restaurant menus.

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