Quick_Service

Is Chili's cheaper than McDonald's? It's complicated

By Jonathan Maze on Mar. 18, 2024

Fast-food price increases have made price points between the two brands closer than ever. But there is a better comparison for the casual-dining restaurant chain.

Leadership

Starbucks is making some big changes to its leadership team

By Jonathan Maze on Mar. 18, 2024

The coffee shop giant named Michael Conway CEO of North America while CMO Brady Brewer takes the helm at Starbucks International.

Technology

McDonald's hit with a system outage in some parts of the world

By Jonathan Maze on Mar. 15, 2024

Restaurants in Japan, the U.K. and Australia were among those hit with an IT outage. The company says the issue is now being resolved.

Leadership

Sami Siddiqui named CFO of Popeyes parent Restaurant Brands International

By Jonathan Maze on Mar. 14, 2024

Jeff Klein will replace him as president of Popeyes in the U.S. and Canada. Thiago Santelmo was named president of international.

Financing

Subway's franchisee association signals a more aggressive stance

By Jonathan Maze on Mar. 14, 2024

The North American Association of Subway Franchisees said it has hired Robert Zarco, signaling a different tack in its relationship with the franchisor.

Financing

Starbucks now has more global locations than Subway

By Jonathan Maze on Mar. 13, 2024

The coffee shop chain, which added some 3,000 locations worldwide last year, is now the second-most prolific restaurant chain in the world.

Food

McDonald's wants to serve a bigger burger

By Jonathan Maze on Mar. 13, 2024

The fast-food giant says it plans to test larger burgers in a couple of global markets to find an option that could work around the world.

Financing

Franchisees sue Bojangles over marketing

By Jonathan Maze on Mar. 07, 2024

The chicken chain’s franchisee association says the company stopped providing information on how it uses their marketing dollars and a second “secret” account.

Workforce