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Restaurant Business

Consumer Trends

Which restaurant chains play the best music, according to customers?

 By Heather Lalley on Jul. 27, 2018

New Technomic data reveals which brands are winning over diners with their playlists—and which are prompting some to plug their ears.

Emerging Brands

5 fresh fast casuals from established restaurateurs

 By Heather Lalley on Jul. 19, 2018

Proven restaurant operators are breaking from their traditional mold in order to drive their portfolios forward.

Food

Putting a price tag on food waste

By Patricia Cobe on Jul. 18, 2018

Tossing out food not only is bad for the planet, it’s also bad for business.

Workforce

3 new labor pains for restaurateurs

By Peter Romeo on Jul. 12, 2018

NYC considers a higher minimum wage for the gig economy, Trump vies for limited seasonal workers and D.C. operators get a reminder of new realities.

Operations

Supreme Court upholds ban on steering credit card users

By Peter Romeo on Jun. 25, 2018

The high court found that American Express did not violate antitrust laws by prohibiting restaurants and other merchants from urging customers to use cards with lower fees.

Emerging Brands

Cheesecake Factory’s fast-casual concept has a name: Social Monk

By Jonathan Maze on Jun. 22, 2018

Social Monk Asian Kitchen will be the chain’s second try at an Asian concept and will debut this fall.

Marketing

Del Taco adds to its name

By Jonathan Maze on Jun. 22, 2018

The chain is taking steps to bolster its quality positioning with a new “Fresh Mexican Grill” tagline and changes in the restaurant.

Technology

High-tech Zume Pizza makes 2 key appointments

By Peter Romeo on Jun. 22, 2018

And only one of those new staff members is human.

Financing

Why casual dining should listen to consumers instead of Jonathan Maze

By Peter Romeo on Jun. 01, 2018

The problem isn't oversupply. It's under-demand.

Leadership

Boston Market names Frances Allen CEO

By Jonathan Maze on May 01, 2018

The former Jack in the Box president is taking over for the retiring George Michel.

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