Leadership
2021 Pacesetter Award goes to Freddy’s Frozen Custard & Steakburgers
The fast-growing fast casual was honored for accelerating systemwide sales and franchise expansion.
Workforce
More restaurants turn unit design over to the people who have to live with it
Reality Check: No one knows the aggravations of working in a restaurant like the actual employees and their bosses. Here's a look at the growing trend of chains attempting to harness that know-how as a potent remedy for their labor problems.