Reality Check

Peter Romeo

The blog from award-winning journalist, RB Editor-at-Large Peter Romeo. Peter taps into his decades of experience covering the restaurant business at a variety of publications to discuss any number of issues related to the operations and general direction of restaurants.

Leadership

Is this Starbucks' next CEO?

He checks many of the boxes on Starbucks' list of ideal characteristics, and his education background could be the labor remedy that's eluded the brand.

Workforce

Unionization is no longer a looming worry for restaurant chains—it's here

Reality Check: A variety of brands are now contending with organizing efforts, and the tally is growing quickly.

Reality Check: Wake up to the very real possibility of employees having a say on their pay.

Reality Check: Management is worried the focus on employees will temper the importance of patrons. It may not be giving the workers enough credit.

Reality Check: If you think the now-defunct brand did little more than popularize fried clams, read on.

Reality Check: The industry's largest gathering provided nearly everything an operator could want, but it posed some tough questions as well.

Reality Check: The Independent Restaurant Coalition needs to become part of the National Restaurant Association.

A disgruntled investor forced out the CEO and claimed several board seats. It's vowed to improve customer service.

Meanwhile, Starbucks Workers United continues to win converts, with at least 10 stores unionized and nearly another 200 asking for a vote.

Reality Check: Returning CEO Howard Schultz has prided himself on being a champion of working people. Will that make make him more open to collaborating with Starbucks Workers United?

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