sales

5 ideas from the Chain Operators Exchange

A return to COEX yields some stealable practices from restaurateurs you probably don’t know but should.

In it for the long haul

In today's crowded marketplace, only the most loyal of guests stay loyal. Research has consistently demonstrated that any but this most loyal group are as...

Beer lists go hyperlocal as restaurants partner with craft brewers in their own backyards.

Up, up, and away. Beef prices. Cheese prices. Seafood, gas, insurance. Labor costs, as states from New York to Oregon—and many in between—prepare to hike minimum wage.

Here are some of the tactics the country’s leading independents—with revenues of $10 million or more—say have been most successful recently for building sales.

Micro-brewers may have originally tapped into seasonal fruit beers to tempt female patrons, but men are drinking them, too.

As traffic has slipped, inventiveness has soared among the city’s fine-dining options. Now you can valet-park your snowshoes, trade your Uber receipt for an appetizer, or get a $1 oyster.

Over 100 years ago, when Restaurant Business magazine was founded as Soda Fountain News, signature soft drinks were the only kind around. Back then, the “soda jerk” was a carbonated confection artist similar to today’s coffeehouse baristas. They juggled jugs of syrups and jerked the handle (and thus the term) of the fountain to dispense soda water, mixing up “phosphates” right in the glass.

A restaurant chain's sales don't always reflect customer satisfaction, and vice versa. Here, we rank the leading limited-service chains using a formula that includes financials, consumer satisfaction and value.

When Giorgio Kolaj came to the United States from Italy in 1970 with dreams of opening a pizza shop, he never imagined he'd one day fly to Hong Kong to open franchises

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