Consumer Trends
Who is the drive-thru consumer?
People from all walks of life drive up to order their food. But some demographic groups are more likely to pull up.
Operations
Dunkin' reveals its format of the future
Among the features are a special drive-thru service for loyalty program members, along with a new retail area featuring fresh fruit.
The August 2009 NRA expectations Index reported that “45 percent of restaurant operators plan to make a capital expenditure for equipment, expansion or remodeling in the next six months.” Whether that prediction comes true remains to be seen. But this year’s crop of new products puts the emphasis on helping operators maximize every dollar.