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Technology

Underground delivery startup Pipedream raises $13M

 By Joe Guszkowski on Apr. 24, 2024

The company will use some of the funding to meet demand for its restaurant pickup system, which uses tunnels to move food from the kitchen to the parking lot.

Technology

Ensuring Food Safety: How Better Equipment Helps

 Sponsored content from our partner RATIONAL on Apr. 23, 2024

Food safety has never been more prevalent. In recent years, consumers have increasingly prioritized sanitation and cleanliness. When dining out, they rightfully expect that the food they order is cook...

Technology

Virtual brands are getting a little physical

By Joe Guszkowski on Apr. 23, 2024

Once reserved for the internet only, virtual brands are making their way onto in-restaurant menus and even their own brick-and-mortars, and seeing good results.

Operations

Flynn Group and Jet's Pizza to add drone delivery from select units

By Lisa Jennings on Apr. 19, 2024

Locations of Flynn's Panera Bread units in Seattle, and some Jet's restaurants in Detroit plan to offer drone delivery using the Zipline system.

Operations

Here's what we learned at the Restaurant Leadership Conference

By Jonathan Maze, Joe Guszkowski, Patricia Cobe and Lisa Jennings on Apr. 18, 2024

Kiosks’ benefits aren’t on the labor line, casual dining does some soul searching and you can’t eat ice cream while on the phone are among the lessons from the three-day event.

Technology

IHOP adds more virtual brands from Virtual Dining Concepts

By Joe Guszkowski on Apr. 17, 2024

The family-dining chain is putting NASCAR- and MLB-themed delivery brands in hundreds of locations for the first time and expanding Pardon My Cheesesteak.

Financing

A look at the future of virtual restaurant brands

By Jonathan Maze on Apr. 17, 2024

A Deeper Dive: Robbie Earl, co-founder of MrBeast Burger operator Virtual Dining Concepts, joins the podcast to discuss the digital-only brands.

Marketing

Inside 7 Brew's no-frills loyalty program, where nearly every guest is a member

By Joe Guszkowski on Apr. 14, 2024

Thanks to a sign-up process that is baked into its operations, 92% of transactions at the fast-growing drive-thru coffee chain come from known guests.

Marketing

What makes a restaurant loyalty program stick?

By Joe Guszkowski on Apr. 12, 2024

We tried a bunch of loyalty programs—and talked to a few experts—to find out what works and what doesn’t in the growing field of loyalty.

Technology

4 things we learned in a wild week for restaurant tech

By Joe Guszkowski on Apr. 12, 2024

Tech Check: If you blinked, you may have missed three funding rounds, two acquisitions, a “never-before-seen” new product and a bold executive poaching. Let’s get caught up.

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