technology

Technology

DoorDash says it's getting more affordable

The third-party delivery company has reduced customer fees by 12% over the past two years. But delivery still remains far more expensive than carryout.

Operations

BJ's margins make a leap, with help from AI

A new AI-powered scheduling tool, among other initiatives, helped make the casual-dining chain's restaurants more profitable in the first quarter.

The data breach last month affected Panda Restaurant Group's corporate systems and exposed employees' personal data.

Guests feel more rushed and order less food when others queue up behind them, according to new research from Temple University.

The eatertainment chain is adding the ability to wager on Skee-Ball, basketball and its other arcade games to its app, for members of its loyalty program.

As banquet season heats up and customers reach out to host their special events like conferences, weddings or graduations, operators want to nail down a unique set of offerings that will separate them from other venues.

The company will use some of the funding to meet demand for its restaurant pickup system, which uses tunnels to move food from the kitchen to the parking lot.

Food safety has never been more prevalent. In recent years, consumers have increasingly prioritized sanitation and cleanliness. When dining out, they rightfully expect that the food they order is cook...

Once reserved for the internet only, virtual brands are making their way onto in-restaurant menus and even their own brick-and-mortars, and seeing good results.

Locations of Flynn's Panera Bread units in Seattle, and some Jet's restaurants in Detroit plan to offer drone delivery using the Zipline system.

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