technology

It's a go for Hash House's app

By Joann Whitcher on Feb. 06, 2013

Last October, Hash House A Go Go—known for its “twisted farm food”—launched a free smartphone app, part of an integrated marketing strategy that leverages the concept’s Facebook and Twitter platforms, while delivering menu, specials and location information.

Technology

Technology very much in hand at NRA show

By Joann Whitcher on May 23, 2013

The restaurant industry’s shift to mobile technology was reflected on the show floor of this year’s NRA conference, with exhibitors showcasing the latest apps for everything from customer loyalty programs to systems for online ordering, labor scheduling, payments, and guest entertainment.

Operations

Serving up technology

By Tom O'Brien on Jan. 02, 2014

Today’s diners can be as picky about tech tools as they are about their food. Here are some of the technologies that diners say will get them in the door.

Marketing

Instagram makes posting food photos easier

By Lindsay Holley on Jun. 13, 2014

Those photos you and your guests post to Instagram are about to get better-looking. Instagram introduced new creative tools last week that give users “the ability to adjust brightness, contrast, saturation, warmth and more.”

Technology

All-star apps

By Restaurant Business Staff on Sep. 15, 2014

the Restaurant Business team tested more than 100 apps from regional, emerging and national chains, to see what’s out there, what’s working and what’s not.

Many millennials still yearn for high touch over high tech, NRA finds

Oct. 29, 2014

Younger restaurant patrons’ eagerness to use tablets and other remote-ordering devices may be overstated, suggests new research from the National Restaurant Association.

Customers to restaurants: Stop 'guilt tipping' with iPads

Jan. 23, 2015

New research shows that at least some consumers are losing patience with digital tipping prompts in coffee shops and other places, even though other data shows they're more likely to tip more if presented three preset tip percentages.

Marketing

One-to-one marketing plus 4 more tech trends from RLC

By Sara Rush Wirth on Mar. 30, 2015

While “millennial” was one of the top buzzwords of the Restaurant Leadership Conference last week, much of the conversation revolved around how this demographic interacts with brands—which means technology.

Technology