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Join the first-ever RLC Tweetup

 By Lindsay Holley on Mar. 28, 2014

Join the editors of Restaurant Business and social media mavens from the industry for breakfast on Tuesday, April 1 from 7:00 a.m. until 8:30 a.m.

Technology

Great moments in pizza ordering

 By Sara Rush Wirth on Jul. 01, 2014

Here’s a look at how operators have revolutionized the way we order pizza over the years.

Marketing

Trigger-happy branding

By Kelly Killian on Sep. 21, 2014

Conventional business wisdom says it costs five to 10 times more to acquire a new customer than to keep an existing one.

Technology

Buffalo Wild Wings' plan to take itself to the next level

Nov. 24, 2014

Buffalo Wild Wings is widely regarded in the business community as a leader. So where is that leader taking its consumer-facing technology?

This week’s 5 head-spinning moments: Trends that zigged to recent zags

By Peter Romeo on Feb. 20, 2015

If trends always unfolded in linear fashion, any restaurateur could latch on for a ride. This week was a reminder that market tendencies are more likely to zig and zag like a rodeo bull with anger issues. Consider these examples of restaurateurs trying to stay astride the trends despite some neck-jarring changes in direction.

Chipotle outlines new marketing, tech, sourcing strategies

By Peter Romeo on Apr. 22, 2015

Coming off a double-digit sales gain that nonetheless disappointed Wall Street, the chain is eying a number of new initiatives, from the Apple Watch to stepped-up advertising.

This week’s 5 head-spinning moments: Peeks inside troubled minds

By Peter Romeo on Apr. 08, 2016

In a special edition, we go spelunking into the issues that preoccupied the restaurant business’s premier gathering of free thinkers, the industry Woodstock known as the Restaurant Leadership Conference.

Technology

4 stabs at where restaurant tech heads next

By Peter Romeo on Sep. 27, 2016

Speculation about the next big thing was rampant among 900 attendees of FSTEC, the industry's annual re-up on technology trends.

Technology

Alexa, write this column

By Peter Romeo on Feb. 07, 2017

Today, customers merely have to say what they want, without any pesky humans interfering as the request is dispatched to the kitchen in a readable form.

Operations

This week’s 5 head-spinning moments: Unsolved mysteries

By Peter Romeo on Nov. 10, 2017

Given the mystifying developments that arose, you’d have thought restaurants were holding their own Agatha Christie Week.

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