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Technology

LoopAI raises $6M for app that automates third-party delivery bookkeeping

 By Joe Guszkowski on Mar. 13, 2024

The startup also uses AI to identify mistakes and complaints with the goal of making delivery more profitable.

Food

Inside Kernel, where culinary and tech meet in a new fast-casual model

 By Patricia Cobe on Mar. 13, 2024

Chipotle founder Steve Ells’ plant-powered concept pairs a chef-driven commissary kitchen with automated onsite prep and a unique brand of hospitality.

Emerging Brands

Digital-first restaurants Hungry House and MegaBite are merging

By Joe Guszkowski on Mar. 12, 2024

The joint company, BiteLabs, will span the Americas with its high-tech, multibrand fast casuals. Just don’t call it a ghost kitchen.

Technology

Tech supplier PAR acquires TASK and Stuzo for $400M

By Joe Guszkowski on Mar. 11, 2024

The two deals will help the restaurant POS provider expand globally and in convenience stores.

Technology

This Philly bubble tea shop is letting AI run its marketing

By Joe Guszkowski on Mar. 08, 2024

Mi ’N Tea owner Kim Dieu had little time to create promos herself, so she turned to a new tool from POS provider SpotOn for help.

Technology

Olo teams up with Qu to digitize card swipes at the POS

By Joe Guszkowski on Mar. 08, 2024

Under a new integration, restaurants will be able to get more data from card-present transactions at the drive-thru and front counter.

Technology

Florida bill would allow more communication between restaurants, delivery customers

By Joe Guszkowski on Mar. 07, 2024

Restaurants would be able to contact third-party delivery customers for up to two hours after their order has been picked up.

Technology

AI supplier Presto still 'very open for business,' despite financial challenges

By Joe Guszkowski on Mar. 06, 2024

The company raised enough cash to get through the middle of the month and has a long-term capital plan, its chairman said.

Technology

Restaurant loyalty is stuck in neutral

By Joe Guszkowski on Mar. 06, 2024

Tech Check: Many restaurants say their programs aren’t working, but the best way to fix them is not yet clear.

Financing

First Watch blazes its own path on tech, aiming for multiple benefits

By Peter Romeo on Mar. 05, 2024

The breakfast-and-lunch chain is proceeding slowly and selectively in building its stack.

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