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Technology

4 things we learned in a wild week for restaurant tech

 By Joe Guszkowski on Apr. 12, 2024

Tech Check: If you blinked, you may have missed three funding rounds, two acquisitions, a “never-before-seen” new product and a bold executive poaching. Let’s get caught up.

Leadership

You can't take the station wagon out of Peter Cancro

 By Peter Romeo on Apr. 12, 2024

His hands-on, down-to-earth style, forged when he bought the chain at just 17, has persisted through five decades. It’s a success formula that has earned him the selection as this year’s Restaurant Leader of the Year.

Financing

High restaurant menu prices mean high customer expectations

By Jonathan Maze on Apr. 12, 2024

The Bottom Line: Diners are paying high prices to eat out at all kinds of restaurants these days. And they’re picking winners and losers.

Financing

Podcast transcript: Puttshack CEO Joe Vrankin

By Jonathan Maze on Apr. 11, 2024

A Deeper Dive: The chief executive of the minigolf-centric restaurant chain discusses how the chain focuses on higher-quality games and food.

Financing

A tale of two Subway competitors

By Jonathan Maze on Apr. 10, 2024

The Bottom Line: As thriving fast-food sandwich chain Jersey Mike’s ponders a potential $8 billion sale, it’s worth comparing the brand to a long-vanquished rival: Quiznos. The difference is unit economics.

Leadership

Al Copeland created Popeyes, but that's just one reason he was a legend. Here are a few more

By Peter Romeo on Apr. 09, 2024

In the transcript of this week's Restaurant Rewind podcast, read about one of the most colorful characters ever to influence the business.

Financing

Here's why more major franchisors are buying up some franchisees

By Jonathan Maze on Apr. 08, 2024

The Bottom Line: McDonald’s purchase of its Israeli market, following Burger King’s acquisition of Carrols, shows brands are more willing now to take over some restaurants.

Financing

Wingstop versus Popeyes: The next great restaurant battle

By Jonathan Maze on Apr. 05, 2024

The Bottom Line: The two fast-food chains are increasingly going head-to-head over chicken sandwiches and chicken wings.

Food

How a change in portioning and plating skyrocketed Fish Fry sales at Bob Evans

By Patricia Cobe on Apr. 05, 2024

Behind the Menu: The family-dining chain introduced the new format at the start of Lent and the wild cod items quickly became best-sellers.

Technology

Restaurants say they're bearing the brunt of delivery chargebacks

By Joe Guszkowski on Apr. 05, 2024

Operators complain of frequent fraud and a cumbersome process for getting their money back from delivery providers. “They make nothing simple for you.”

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