Financing

Audit finds restaurant tech being widely used to cheat on taxes

A California Department of Tax and Fee Administration study found 19% of the state's restaurants used zappers to under-report sales.
zappers restaurants taxes
Nearly 20% of California restaurants were found to have used technology to cheat on taxes./Photograph: Shutterstock

A 5-year audit of restaurants in California has revealed that about 1 in 5 were using technology to cheat on state and local taxes.

The probe concluded in 2019 but the results were not divulged by the California Department of Tax and Fee Administration (CDTFA) until Bloomberg’s tax trackers filed a formal request for the findings under the state’s equivalent of the U.S. Freedom of Information Act.

The limited data provided by the CDTFA shows that 410 of the 2,197 restaurants monitored between 2014 and 2019, or 19%, used devices called zappers and supporting software in their POS systems to under-report taxable revenues. The illegal set-ups essentially diverted sales from the sums used to calculate how much a restaurant owed in sales taxes.

However, the CDTFA says the findings are not projectable to the state as a whole because the audit was limited in both absolute numbers and geographic extent.

“The pilot was not expanded statewide,” the agency said in releasing the data. “As such, it would not be accurate to draw statewide conclusions from some of these limited figures.”

Criminal investigations were conducted on 19 transgressors, and charges have been brought against four of those. The department said it is seeking unpaid taxes and applicable penalties from a larger group of violators.

The amounts hidden from aggregated financial data range as high as $1.2 million, the CDTFA said.

It did not reveal how much in total it anticipates collecting as a result of the probe. 

Zappers take a number of different forms, from memory sticks to software. The versions all mask sales of a determined volume or type, lowering the establishment’s tax assessment accordingly. In many instances, the savings are shared with the staff, in part to buy its complicity.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

Podcast transcript: Dutch Bros CEO Christine Barone

A Deeper Dive: Here is the transcript for the May 29 podcast with the chief executive of the drive-thru coffee chain, who talks real estate, boba and other topics.

Financing

McDonald's value perception problem is with its lighter users

The Bottom Line: The fast-food giant took the extraordinary step of publicizing average prices this week. It was speaking to its less-frequent customers, who are a lot less likely to say the chain is a good value.

Financing

CEO pay soared last year, despite a volatile period for restaurants

Pay for CEOs at publicly traded restaurants took off last year, but remains lower than average among public companies, even as tenure for the position remains volatile.

Trending

More from our partners