Operations

Grubhub wants to be the dining option for Homewood Suites guests

The delivery service has streamlined the ordering process for guests of the 500-unit Hilton-run chain.
Grubhub is streamlining the ordering process for Homewood guests. / Photo: Shutterstock

Guests of Homewood Suites by Hilton will have a streamlined way of ordering delivery through Grubhub under an agreement announced Thursday between the lodging chain and the third-party service.

The deal is intended to position Grubhub as a preferred meal option for travelers staying at any of the hotel group’s 500 U.S. properties, which typically do not sport an on-site restaurant. Foodservice options are usually limited to a complimentary buffet-style breakfast.

While Homewood guests could always order from local restaurants for pickup and delivery by Grubhub, the deal takes some friction out of the process. It enables customers to access the Grubhub ordering platform by scanning one of multiple QR codes posted throughout the hotels.

Orders placed with Grubhub through that route are automatically appended with the address of the hotel and instructions for the driver making the drop-off.

The deal participants said in a joint announcement that the collaboration quickened the delivery process.

The arrangement is part of Grubhub’s On Site program, which aims to facilitate ordering and delivery for customers within certain facilities, including colleges and sports arenas.

Items from local convenience stores can also be ordered by hotel guests through the streamlined process.

To introduce the arrangement, Grubhub is offering Homewood Suites guests a free one-month enrollment in Grubhub+, a loyalty program that entitles members to free delivery on orders of $12 or more.

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