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Operations

New restaurant equipment and back-of-the-house technology
Operations

Group aiming to lower swipe fees steals a page from the opposition's playbook

 By Peter Romeo on Apr. 23, 2024

Restaurants and their allies argue that a bill intended to reduce processing charges would enhance data security, not undermine it.

Operations

Qdoba and Chipotle to pay millions to settle alleged labor violations in Washington state

 By Lisa Jennings on Apr. 22, 2024

Qdoba agreed to pay $3.8 million to settle a pay transparency lawsuit. Chipotle agreed to pay more than $3 million in a case related to alleged scheduling and paid leave violations in Seattle.

Operations

Check what ground beef is in your freezer, USDA advises

By Peter Romeo on Apr. 22, 2024

The agency's food safety arm has been alerted that ground beef products possibly contaminated with E. coli have made it to market.

Operations

Chipotle's first international franchised location officially opens in Kuwait

By Lisa Jennings on Apr. 22, 2024

Franchisee Alshaya Group plans to open four Chipotle units in the Middle East this year.

Operations

Restaurants should consider bonus pay for key shifts

By Jonathan Deutsch, Ph.D. on Apr. 19, 2024

Advice Guy: RB’s operations expert says it might be worth it to employ “dynamic pricing” for restaurant workers, especially for important shifts like Sunday brunch.

Operations

Flynn Group and Jet's Pizza to add drone delivery from select units

By Lisa Jennings on Apr. 19, 2024

Locations of Flynn's Panera Bread units in Seattle, and some Jet's restaurants in Detroit plan to offer drone delivery using the Zipline system.

Operations

Convenience stores pose a growing threat to restaurants

By Heather Lalley on Apr. 19, 2024

Retail Watch: Technomic’s State of the Industry report sounds a c-store alarm, Grubhub expands grocery delivery and 7-Eleven completes its Laredo Taco Company acquisition.

Operations

Here's what we learned at the Restaurant Leadership Conference

By Jonathan Maze, Joe Guszkowski, Patricia Cobe and Lisa Jennings on Apr. 18, 2024

Kiosks’ benefits aren’t on the labor line, casual dining does some soul searching and you can’t eat ice cream while on the phone are among the lessons from the three-day event.

Operations

Aid group asks U.S. restaurants to raise funds for Jose Andres' World Central Kitchen

By Lisa Jennings on Apr. 18, 2024

Participants are donating $1 to the humanitarian organization for every drink they sell. World Central Kitchen lost seven aid workers in Gaza earlier this month.

Operations

Restaurants lean strongly toward a re-election of Trump

By Peter Romeo on Apr. 17, 2024

A straw poll conducted during the National Restaurant Association's Public Affairs Conference found a nearly 2:1 preference for the Republican ex-president.

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