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Operations

New restaurant equipment and back-of-the-house technology
Operations

Tennessee bans emotional-support animals from restaurant dining rooms

 By Peter Romeo on Mar. 22, 2024

Service animals, security dogs and aquarium fish are still allowed, and some caged beasts can be displayed in ancillary areas.

Operations

Can AI solve the challenge of mass producing a truly artisanal sourdough?

 By Lisa Jennings on Mar. 19, 2024

The Croatian food engineers at Boogie Lab are bringing an AI-trained "smart fermenter" to the U.S. in partnership with Delmonico's steakhouse co-owner Dennis Turcinovic. Together they will launch the Boogie Bread bakery brand in North America.

Operations

Early birds are perking up traffic at Olive Garden

By Joe Guszkowski on Mar. 19, 2024

More customers are visiting the Italian casual-dining chain in the late afternoon and early evening, which has helped lift transactions, according to data from Placer.ai.

Operations

Calif. labor commissioner clarifies fast-food wage exemption

By Lisa Jennings on Mar. 18, 2024

An update last week attempts to address lingering questions about what companies would be impacted by the upcoming fast-food wage hike. It looks like Panera Bread is not exempt after all.

Operations

The restaurant service fee situation is getting dicey

By Restaurant Business Staff on Mar. 18, 2024

Working Lunch: Add-on charges are now under scrutiny at both the federal and state levels and could be in danger of drawing even more unwanted attention.

Operations

Panera Bread increases Unlimited Sip Club price

By Lisa Jennings on Mar. 18, 2024

The subscription drinks program that was $11.99 per month is now $14.99 per month, a 25% increase.

Operations

Cinnabon and Carvel are about to have a baby

By Lisa Jennings on Mar. 18, 2024

The new Cinnabon Swirl concept from GoTo Foods will debut in Hawaii this summer, with a second unit coming to Oregon. It's a mashup brand with its own identity as the multi-brand restaurant franchise platform promotes more co-branding.

Operations

After Wendy's dynamic pricing debacle, an operator wonders if surge pricing is worth a try

By Jonathan Deutsch, Ph.D. on Mar. 15, 2024

Advice Guy: RB's operations expert weighs in on whether dynamic pricing can benefit a restaurant's bottom line.

Operations

Shake Smart to grow with investment from NewSpring Franchise

By Lisa Jennings on Mar. 14, 2024

Known for protein shakes, smoothies and more, the 45-unit chain is primarily on college campuses.

Operations

How &Pizza is bringing its edgy mojo back

By Lisa Jennings on Mar. 14, 2024

The Washington, D.C.-based chain has a (sort of) new CEO who has made lots of changes. His message to workers: Uncover those neck tattoos and crank up the music. You can be you.

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