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Biography

Joe Guszkowski

Senior Editor

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Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains.

Articles by
Joe Guszkowski

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Technology

Long lines at kiosks can stress customers, study finds

Guests feel more rushed and order less food when others queue up behind them, according to new research from Temple University.

Operations

3 reasons Chili's is doing so well right now

A focus on value and operations is helping both sales and profits at the casual-dining chain.

Consumer Trends

Stoners are big fans of DoorDash and Little Caesars, data shows

Cannabis users are far more likely to order delivery and fast food than those who don’t indulge, survey results from Numerator show.

Food

Chili's takes shot at the Big Mac with new Big Smasher burger

The burger mirrors McDonald’s signature sandwich in almost every way and continues Chili’s efforts to steal share from fast-food chains.

Financing

Atlanta fine-dining fixture Ray's Restaurants to be sold as founder retires

Nothing will change under new owner TEI Hospitality, Ray’s namesake Ray Schoenbaum said.

Operations

After a long winter, spring brings signs of life to Applebee's and Outback

Data from Placer.ai shows that full-service traffic perked up in March after a difficult end to the year.

Financing

A wave of bankruptcies hits the restaurant industry

Macroeconomic challenges and corporate missteps have landed a number of companies in financial crisis this year.

Technology

Underground delivery startup Pipedream raises $13M

The company will use some of the funding to meet demand for its restaurant pickup system, which uses tunnels to move food from the kitchen to the parking lot.

Technology

Virtual brands are getting a little physical

Once reserved for the internet only, virtual brands are making their way onto in-restaurant menus and even their own brick-and-mortars, and seeing good results.

Financing

Proposed TGI Fridays sale is no home run, but has promise for both sides

The $220 million all-stock deal would get Fridays’ owner TriArtisan out of its decade-long investment and give the struggling chain a like-minded partner in franchisee Hostmore, experts say.

Technology

Senators question DoorDash and Uber Eats over 'hidden fees' for consumers

Letters from three Democrats including Elizabeth Warren accused the delivery apps of price-gouging and asked for more information about how the fees are used.

Financing

Red Lobster is struggling to pay its bills, vendors say

Credit data confirms the seafood chain has a large number of overdue balances as it reportedly considers a bankruptcy filing.

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