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Lisa Jennings

Executive Editor

Articles by
Lisa Jennings

Page 40
Operations

How Portillo’s is boosting productivity and cutting costs

The iconic Chicago chain is testing ways to unlock sales by reorganizing kitchens, automating prep, cross-training and paying team members more.

Leadership

Jason Himber is promoted to CEO of Mina Group

After serving as president since April 2021, Himber will fill role that has been empty for five years.

Operations

How will automated makelines impact Sweetgreen’s growth?

Co-founder Nicolas Jammet expressed confidence that the two robotic units to open next year will unlock new doors to profitability.

Emerging Brands

The indie restaurants people couldn’t get enough of in 2022

Here are some of the standouts from a busy year of new concept openings.

Leadership

Sweetgreen COO Chris Carr to step down in 2023

SVP Stephanie Traut will take over leadership of operations for the fast-casual salad chain.

Operations

Virginia restaurant prompts dustup after canceling event for anti-same-sex-marriage group

Metzger’s Bar and Butchery attributes concerns about the safety of staff for the decision to refuse service to The Family Foundation.

Emerging Brands

Slim & Husky’s prepares to take its hip hop-inspired pizza concept to a broader stage

Three friends are building a fast-casual brand around oblong pizza, music, art and outrageous cinnamon rolls.

Operations

Jeremiah’s Italian Ice tests first ground-up build as new prototype

The free-standing building with a drive-thru could be one of several new formats for growth.

Operations

Plagued with legal problems and harassment allegations, The Willows on Lummi Island closes permanently

Owners of the tiny island restaurant and inn have donated the property to charity, and it’s unclear whether any potential buyer might reopen the luxury dining spot.

Operations

Delivery will be the last luxury to go, says Shake Shack CEO

Even as wallets continue to get pinched, Randy Garutti expects consumers to carry on with their expensive delivery-meal-on-the-couch habits.

Operations

Gift card season brings merch and holiday hopes of discounts

McDonald’s and Chipotle add the thrill of mystery to their promotions.

Operations

PopupBagels wins ‘more than a couple million’ in funding round for expansion

The brand that began as a pandemic hobby has attracted backing from some of the same investors behind Blaze Pizza, Wetzel’s Pretzels and Dave’s Hot Chicken.

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