Peter Romeo

Editor at Large

Articles by
Peter Romeo

Page 375

Secrets to a happy franchise marriage

Relations between franchisee and franchisor have always been a make-or-break dynamic for restaurant chains. But the prescription for a mutually lucrative partnership has been scrambled a bit by the Great Recession.

The Year of the Franchisee

The Great Recession left clear winners and losers in the chain restaurant game. Fast-food places? Burger King wasn’t the only one that could wear a crown.

Check out the new breed if franchisees, including The Super Zees, The Career Changers and The Franchisee-Franchisors.

Attention, Wall Street Occupiers: The sort of corporate conscience you’re demanding isn't alien to the restaurant business, as the trade’s leaders will be reminded at the 2012 Restaurant Leadership Conference.

Just as the week was about to close on a so-so raft of restaurant ideas, a big thinker uncorked a notion that left the whole business bug-eyed.

If you view other restaurants as your competition, meet Howard Stoeckel. He’s eating your lunch, and you may not even realize it.

The Champagne corks should have been popping for Eric Justice. Barely into his 40s, the admittedly driven chef had achieved the sort of success that instructors recount in culinary schools to stoke students’ dreams and determination. He was overseeing culinary operations for one of the industry’s hottest concepts, making a good income from a company hailed as a great and challenging place to work.

Brand rejuvenators Jon Luther and Sid Feltenstein have been recruited by the new owner of Arby’s to provide their counsel during the chain’s revitalization efforts.

Four veteran chain builders have joined forces to parlay a Mississippi taco and tapas concept into a contender in the casual market.

Presidential candidate Herman Cain will address his former colleagues in the restaurant business with a kick-off presentation at the 2012 Restaurant Leadership Conference, the annual top-to-top event of Restaurant Business and Monkeydish.com.

Howard Schultz has admitted that he visits the Starbucks Gossip website about once a month for a read on what people are saying about the caffeine empire he leads as CEO. If last week was the occasion for a drop-in, he might be sipping an herbal Tazo right now to ease some jangled nerves.

Restaurateurs spit at the mention of Yelp, but a new Harvard study suggests the outraged should quit grumbling and work toward a better review from the service’s civilian critics.

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